Founded 2025 · Kuala Lumpur

Reimagining
global teams.

We help growth-stage companies build exceptional offshore teams in Southeast Asia — handling the complexity of compliance, hiring, and operations so you can focus on scale.

30+
Years Combined Experience
Across HR, ops & compliance
2025
Founded
Kuala Lumpur, Malaysia
NZ
First Market Focus
Real estate & insurance clients
SE Asia
Talent Hub
Access to world-class talent pools
Our Story

Built from a real problem.

Talent Outsource was founded in 2025 by a team who had seen the same problem play out across too many businesses: companies with real growth ambitions, quietly stalled by the cost and complexity of building the teams they needed.

The solution was not radical. Southeast Asia has world-class talent. But the path to accessing it was cluttered with compliance risk, HR complexity, and a shortage of operators who actually understood both sides of the equation.

We built Talent Outsource to be the trusted bridge. Headquartered in Kuala Lumpur with deep regional networks, we handle the hard work — hiring, compliance, HR operations, and team management — so our clients can focus on what they are actually building.

Today we partner with growth-stage companies in New Zealand and beyond, from real estate fund managers to insurance brokers — businesses that found a smarter way to build their teams.

The goal was never just cheap labour. It was to give growth-stage companies access to excellent people — at a cost structure that lets them actually grow.

PY

Petrus Yen

Co-Founder & Director

Mission & Values

What we stand for.

Reimagining global teams means more than placing candidates. It means building partnerships that hold up under the pressures of real business.

Professional

We hold ourselves to the standard of the markets we serve — precision, reliability, and clear communication at every touchpoint.

Reliable

You can depend on us to follow through — on hiring timelines, compliance deadlines, and operational commitments. Every time.

Experienced

Over 30 combined years in HR, operations, compliance, and Southeast Asian markets. We have seen what works — and what does not.

Flexible

No rigid packages or off-the-shelf solutions. We adapt our engagement to match your business model, budget, and growth stage.

Leadership Team

The people behind the work.

A small, experienced team with complementary strengths across compliance, operations, and regional markets. Based in Kuala Lumpur.

Petrus Yen

Petrus Yen

Co-Founder & Director

From:New Zealand
Labor economicsComplianceOutsourcing strategy

Petrus brings a sharp analytical lens to one of the most common pain points facing growth-stage companies: the hidden cost of local hiring. Having operated in New Zealand's business environment, he witnessed firsthand how labor cost structures were quietly strangling companies that should have been scaling.

That insight led him to Southeast Asia — not as a cost-cutting shortcut, but as a genuine talent strategy. Petrus specialises in demystifying the compliance landscape for companies considering offshore teams, translating complex cross-border HR regulation into practical, actionable frameworks. He's the reason clients feel confident, not anxious, about expanding their teams internationally.

Charmaine Wang

Charmaine Wang

Co-Founder & Director

From:Johor, Malaysia
OperationsRegional marketsBusiness development

Charmaine's competitive edge is her dual fluency — she understands both the cultural nuances of Southeast Asian business and the operational expectations of Western clients. Growing up in Johor gave her an intimate knowledge of the region's talent dynamics, work culture, and cross-border business rhythms that most outsourcing operators simply never develop.

She leads business development and operational strategy at Talent Outsource, ensuring that the company doesn't just make promises — it builds systems that deliver them. Her marketing background means she's equally comfortable shaping how the company communicates its value as she is designing the processes that back it up.

Harmeet Singh

Harmeet Singh

General Manager

From:Penang, Malaysia
OperationsScale & performanceTeam management

Harmeet's career is defined by scale. As a former Zalora operations leader, he learned what it takes to build, manage, and optimise teams operating under genuine performance pressure — the kind of environment where process discipline isn't optional.

He brings that same rigour to Talent Outsource, overseeing day-to-day operations and client delivery. Whether it's onboarding a new team member, streamlining a client workflow, or resolving an operational bottleneck, Harmeet's approach is systematic and results-driven. His e-commerce and regional operations background is particularly valuable for clients managing distributed teams across Southeast Asia.

Our Expertise

Why Southeast Asia?

“Southeast Asia” is not one market — it's five distinct economies with different strengths, cost profiles, and talent characteristics. Knowing the difference is how you build teams that actually perform.

Below is our honest breakdown of each market — the kind of clarity we bring to every client engagement.

Kuala Lumpur skyline at night featuring the iconic Petronas Twin Towers

Malaysia

Our Home Base
Cost
Moderate
English
Excellent
TZ
UTC+8

Best for: Finance, operations, tech, client-facing roles

Strengths

  • Finance & accounting
  • Tech & engineering
  • Operations & logistics
  • Legal & compliance support

Advantages

  • +High English fluency
  • +Professional workforce culture
  • +Strong regional infrastructure
  • +Favorable business environment

Considerations

  • Higher cost vs. some neighbours
  • Competitive talent market in KL

Our View

Strong English proficiency, multicultural workforce, stable regulatory environment. Our primary talent hub with the deepest compliance knowledge.

Manila city skyline at dusk showing dense urban skyline of the Philippines capital

Philippines

Customer-Facing Roles
Cost
Low
English
Excellent
TZ
UTC+8

Best for: Customer support, sales, virtual assistants, admin

Strengths

  • Customer support
  • Sales & CRM
  • Healthcare administration
  • Content & creative

Advantages

  • +Near-native English
  • +Deep BPO infrastructure
  • +Strong work ethic
  • +ANZ/US cultural alignment

Considerations

  • Less suited for engineering-heavy roles
  • Business continuity planning needed for weather events

Our View

Decades of BPO history. Native-level English speakers with strong Western cultural alignment — especially valuable for ANZ and North American companies.

Ho Chi Minh City skyline at sunset with the Bitexco Financial Tower reflecting on the Saigon River

Vietnam

Engineering & Tech
Cost
Very Low
English
Good
TZ
UTC+7

Best for: Software development, QA, data roles

Strengths

  • Software engineering
  • QA & testing
  • UI/UX design
  • Data & analytics

Advantages

  • +Exceptional engineering talent
  • +Very competitive costs
  • +Young, ambitious workforce
  • +Fast-growing tech scene

Considerations

  • English varies outside tech roles
  • Cultural communication differences to manage

Our View

Rapidly developing tech ecosystem with a strong STEM education culture. Vietnam is increasingly the preferred destination for engineering talent at competitive rates.

Jakarta modern business district skyline showing the Indonesian capital's high-rise buildings

Indonesia

Scale & Volume
Cost
Very Low
English
Moderate
TZ
UTC+7–9

Best for: Regional ops, digital marketing, local-market roles

Strengths

  • Digital marketing
  • Operations at scale
  • Local market expertise
  • Logistics & supply chain

Advantages

  • +Massive talent pool
  • +Very low cost base
  • +Strong in digital & e-commerce
  • +Growing professional class

Considerations

  • Language barrier for non-Indonesian work
  • Regulatory complexity
  • Timezone spread across islands

Our View

The largest economy in SE Asia by population. Best for companies building teams to serve the Indonesian market or needing significant scale at low cost.

Wat Arun temple of dawn on the Chao Phraya River in Bangkok, Thailand

Thailand

Creative & Hospitality
Cost
Moderate
English
Moderate
TZ
UTC+7

Best for: Creative, design, hospitality ops, regional HQ support

Strengths

  • Hospitality & tourism ops
  • Creative & design
  • Regional HQ functions
  • Manufacturing support

Advantages

  • +Stable, business-friendly environment
  • +Good regional connectivity
  • +Strong in creative industries
  • +Quality talent in Bangkok

Considerations

  • English less prevalent than MY/PH
  • Higher cost than Vietnam/Indonesia
  • Smaller outsourcing ecosystem

Our View

A mature, stable economy with strong creative and hospitality sectors. Less common for pure outsourcing but valuable for specific sector expertise and regional HQ functions.

What roles work best?

Almost any function that doesn't require physical presence in your market can be effectively outsourced to SE Asia. Here are the most common.

⚙️

Technology & Engineering

Vietnam, Malaysia

  • Full-stack developers
  • Mobile engineers (iOS/Android)
  • DevOps & cloud engineers
  • QA & test engineers
  • Data analysts & scientists
  • UI/UX designers
🔧

Operations & Admin

Malaysia, Philippines, Indonesia

  • Operations coordinators
  • Project managers
  • Executive assistants
  • Data entry & processing
  • Logistics coordinators
  • HR administration
💬

Customer Experience

Philippines, Malaysia

  • Customer support agents
  • Account managers
  • Sales development reps
  • Live chat support
  • Technical support
  • Client onboarding specialists
📊

Finance & Compliance

Malaysia, Philippines

  • Bookkeepers & accountants
  • Payroll administrators
  • Financial analysts
  • Compliance officers
  • Audit support staff
  • Tax preparation support
📣

Marketing & Content

Philippines, Malaysia, Vietnam

  • Content writers & editors
  • SEO specialists
  • Social media managers
  • Email marketing specialists
  • Graphic designers
  • Video editors

The question isn't whether SE Asia can do the work. It's whether you have the right partner to make it seamless.

Talk to us about your team →
Where We Operate

Headquartered in Kuala Lumpur.
Reach across the region.

Our office is in Malaysia — chosen deliberately for its business infrastructure, bilingual workforce, and central position within the ASEAN talent corridor. We are a Malaysia-registered company with operational relationships spanning the full Southeast Asian region.

Being on the ground here means our compliance knowledge is current, our hiring networks are warm, and our team understands the nuances of managing professionals across multiple SE Asian markets.

🇲🇾

Malaysia

Our HQ

🇵🇭

Philippines

Talent network

🇻🇳

Vietnam

Talent network

🇮🇩

Indonesia

Talent network

Get Started

Join our growing network of
forward-thinking companies.

Whether you're exploring your first offshore hire or scaling an established team, we'd love to talk about what's possible.

No commitment required — just a conversation.